By Phone

From Monday to Friday, between 9AM and 5PM
1 877 861-5134

By Mail

2020 Robert-Bourassa blvrd.
Suite 2250
Montréal, Québec, H3A 2A5

By Fax

514 861-9757

On Social Media

Our team of professionnals is here to help !

Christian Boivin
Data Strategy and Execution, Senior Manager
Christian Boivin
Data Strategy and Execution, Senior Manager

Christian has worked for more than 20 years in information technology, notably in database architecture, data analysis and project management. He joined JLR in 2002 and has contributed to all major projects, such as the implementation of the company's transactional website. For many years, Christian was focused on business development and the design of new tools. He has notably led the creation of fraud detection tools in order to meet the needs of clients such as, government agencies and law enforcement agencies. In 2018, he was appointed Chief Executive Officer of JLR.

Steven Dion
Software Engineer, Manager
Steven Dion
Software Engineer, Manager

Steven has managed IT operations and projects at JLR since 2014. As a direct consequence of the company's phenomenal growth,  Steven manages projects and optimize the company's numerous IT processes. He continues to improve our users' experience with JLR's products and services. A certified Project Management Professional, Steven has almost 20 years of experience in IT management.

Vicky Caouette
Customer Service Support, Supervisor
Vicky Caouette
Customer Service Support, Supervisor

Vicky has been a member of  JLR’s customer service team. since 2007.  With over 25 years of experience in management and customer service, Vicky supervises the operations team, a team of 6 people. She oversees our customer service and billing team as well as makes continious efforts to improve the customer experience. Vicky's experience and knowledge of our clientele has enablef her to take the lead in problem-solving and contribute to the development of new services.

André Durocher
Execution Supervisor
André Durocher
Execution Supervisor

André first joined the JLR team in 2014 as an analyst for the data entry team. His experience and dedication over the years has allowed him to move up the corporate ladder. André is now Execution Supervisor and oversees the analytics team. André and its team of experts ensure that the JLR databases contains accurate data, allowing us to provide meaningful tools to our clients.

Monick Bergeron
Solutions Consultant
Monick Bergeron
Solutions Consultant

With a degree in real estate from UQAM, Monick is certified in notarial procedures and has a solid knowledge of the property rights publication system. When she joined JLR in 2009, Monick brought 18 years of experience in management and sales with her from her previous position with Teela, acquired by JLR in 2005.

Katherine Torres M.Sc.
Economist
Katherine Torres M.Sc.
Economist

Katherine joined JLR in 2020. As part of her day to day activities at JLR, she analyzes the various components of the real estate market and publishes statistical studies using the data found in JLR’s extensive database. Throughout her career, she worked for various financial institutions, where she specialized in investment and risk. Katherine holds a Master of Science in Financial Economics.

Alexandra Thibaudeau
Communications and Marketing Coordinator
Alexandra Thibaudeau
Communications and Marketing Coordinator

With a degree in Communications, Redaction and Multimedia from Université de Sherbrooke, Alexandra has been part of the JLR team since 2015. Holder of several certifications from the HubSpot Academy, Alexandra uses her expertise to create and develop the inbound marketing strategy for the business. In her role, she also participates in the publishing of various studies and blog articles as well as collaborating in the development of JLR’s training activity. 

Joanie Cabana
Customer Service Representative
Joanie Cabana
Customer Service Representative

After studying in Communications at UQAM, Joanie has an AEC in real estate brokerage at Collège d’enseignement en immobilier. Before joining JLR, Joanie worked for a globally recognized real estate agency as a real estate agent. Joanie has been an integral part of JLR for over 7 years and has an exceptional knowledge of the platform which she uses to assist clients in using JLR's products and services at their full potential.

Louise Cloutier
Paralegal
Louise Cloutier
Paralegal

With a diploma from Collège l'Assomption in Paralegal Technology and a Certificate in Law from Université de Montréal, Louise has over 25 years of experience as a real estate paralegal. With a specialization in research of real estate titles, she joined JLR in 2012, where she became the leader of the research department for the business.

Claude Lecours
Technical Support Agent
Claude Lecours
Technical Support Agent

Claude joined JLR's Data Entry Team and, after 5 years of experience, became a member of our customer service team in 2019. Prior to joining JLR, Claude amassed considerable experience in customer service as a director and manager of a customer service team at a hotel. Claude's exceptional knowledge of JLR tools enables him to offer an outstanding level of technical support and answer all of your questions about JLR's online platform.

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