JLR Help Centre

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JLR Help Centre

User Guide

User Guide

This section will allow you to find answers to your question and guide you when you have trouble finding or understanding something in JLR.

Introduction to JLR's Online Services

What can I do from my JLR Dashboard?

Account Management

Where can I find my invoices?

How to access my JLR Account

How can I consult my previous orders?

What are the unit cost of JLR's products?

Is there a section that regroups all my purchases and documents in JLR?

How can I specify my search sectors ?

I am performing a search, but the city that I am interested in is not availble in the search criterias. Why?

What is a JLR Dollar and how can I buy one?

How to update my JLR profile?

How can I change the credit card associated with my JLR account?

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Property Profile

Property profile | Overview

How to acces a property profile?

What kind of information can I find in the property profile?

Can I include personal note on a property profile?

Why is there no picture of the property in the profile that I just bought?

How to delete a note on a property profile?

I found an error in a property profile. What should I do?

What are the particularities of the property taxe estimate on the property profile ?

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Transactions Search

What is the Transactions Search tool for?

How can I get the real estate information of a sector for a specific date range?

How to perform a transaction search ?

Comparables Generator

What is the Comparables Generator and How Can I Use It?

How to Access the Comparables Generator

What Type of Information Will I Find in a PDF Comparables Report?

How Can I Create a Meaningful Comparables Report ?

Where can I find my previous comparables generator reports?

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JLR Alert

How Can I Get Notified When a New Transaction Happens on a Property?

Is it possible to be alerted as soon as a new transaction is registered on a specific property ?

How can I know which properties and sectors I have under alert?

I Received a Notification Email Informing Me That a Transaction Was Registered in My Sector. How Can Consult It?

How Can I Delete A Sector Alert?

JLR Alert Features

How to put an alert on a sector?

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Request deed/index

Why do I have to pay for some deeds, while others not?

The deed I ordered is non-existent, what should I do next?

Where Can I Find My Previous Orders of Deed and Index of Immovables?

Features of the Request Deed/Index order

How can I Find Mortgages in JLR?

How to order a deed in JLR?

What Is My Registration Division?

How to Order an Index of Immovables Directly from JLR?

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Real Estate Radar

How to Interpret the Statistical Data Presented on the Homepage of the Real Estate Radar?

How to access the Real Estate Radar?

How to perform a search and navigate through the data of the Radar?

What is the Real Estate Radar?

Premliminary Real Estate Title

What is the Preliminary Real Estate Title Report (RPTI) ?

EVIA Report

How can I save my modifications to my Evia Report without exporting in PDF?

How Can I Edit my Evia Report

How to export my Evia Report in a PDF format

For how long will I be able to access an Evia Report?

Is th Evia Report created by an accredited appraiser?

Who calculates the Evia and establish the value of my property?

I believe that the estimated value presented in the Evia Report of my property is incorrect and I am not able to modify it. What should I do?

Can I remove an information or a section from my Evia Report?

Why is there a comparable outside my region in my report ?

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Prospecting tool

I can't refine my criteria for my prospecting request. What should I do?

How Can I Find Prospective Clients Using JLR?